| | | | Terms and Conditions | | |  | No BOOKING shall be accepted until ANNALIVIA SCHOOL OF LANGUAGES has received a completed booking form together with a deposit or full payment for the course, and has issued written confirmation of its acceptance to the Participant. The terms of booking are contained solely in the booking form and ANNALIVIA SCHOOL OF LANGUAGES's confirmation. ASL reserves the right to terminate the course if the behaviour or conduct of the participant is not acceptable during the course. |
| | Cancellation Policy:
- More than 4 weeks before the arrival date: 20% of the course fee is forfeited
- 4 - 3 weeks of arrival, 30% of the cost of the course is forfeited.
- 3 - 1 weeks of arrival, 50% of the cost of the course is forfeited.
- Within 1 weeks of arrival 80% of the cost of the course is forfeited.
- There will be NO refunds granted if a course has already started.
- All cancellation charges apply to each person covered by a booking.
- All cancellations must be notified to the school in writing.
- For accommodation costs: 185 euro placement fee will be applied to all bookings cancelled prior to arrival
- For Visa refusals. all fees will be refunded less 150 Administration fee, 185 Accommodation fee and bank charges. IMPORTANT: please note that refunds will only be given to Honest Visa applications that have been refused. We will not refund any applications that include any misleading or fraudulent information. |
| | Special requests shall be communicated by the Participant in writing to ANNALIVIA SCHOOL OF LANGUAGES at the time of making the booking. ANNALIVIA SCHOOL OF LANGUAGES shall use reasonable endeavours to fulfil such requests. ANNALIVIA SCHOOL OF LANGUAGES shall only be obliged to provide services in accordance with special requests where it specifically commits itself in writing to do so. No liability shall be attached to ANNALIVIA SCHOOL OF LANGUAGES for failure to comply with a special request which has not been confirmed by it in writing. |
| | If a suitable level is not available upon arrival, an alterntaive of private lessons will be given at no extra cost. For every 10 group lessons booked 5 x 1:1 private lessons will be provided. |
| | ANNALIVIA SCHOOL OF LANGUAGES reserves the right to alter, change, curtail or cancel a course. If, as a consequence of "force majeure", ANNALIVIA SCHOOL OF LANGUAGES is obliged to curtail, alter, extend or cancel a course, the Participant shall not be at liberty to maintain a claim for compensation or otherwise for any loss arising as a consequence of the said curtailment, alteration, extension or cancellation of the course. |
| | If ANNALIVIA SCHOOL OF LANGUAGES has specified a minimum number of bookings required for a programme of courses in its published information relating to that programme, its obligation to provide that programme shall be contingent upon its receiving and maintaining that minimum number of bookings. In the event that ANNALIVIA SCHOOL OF LANGUAGES does not receive the minimum number of bookings, or having received such minimum number, has that number reduced by reason of cancellations or transfers by Participants or otherwise, ANNALIVIA SCHOOL OF LANGUAGES shall be entitled to cancel or curtail the relevant programme at any time up to 4 weeks prior to the arrival date, and the Participant shall not be entitled to make a claim for loss arising as a consequence of cancellation or curtailment in these circumstances. ANNALIVIA SCHOOL OF LANGUAGES shall notify the Participant within seven days of any cancellation or curtailment necessitated by the aforementioned circumstances. |
| | If, prior to the arrival date, there is a cancellation, alteration, change or curtailment relating to a course, which results in more than 24 hours change in the time of arrival, or a change of Centre or in the type of accommodation offered, or some other change which fundamentally alters the course, ANNALIVIA SCHOOL OF LANGUAGES shall, if practicable, offer an alternative comparable course of at least similar standard, or shall refund the Participant all monies paid. Unless within seven days of issue, the offer of an alternative course is accepted by the Participant in writing, ANNALIVIA SCHOOL OF LANGUAGES shall assume that the Participant has declined such offer and the they shall only be entitled to return of the payment made. |
| | INSURANCE: ASL is covered by public liability insurance according to conditions set out by the Irish authorities. It is the responsibility of the Participant to check that the insurance scheme provides the Participant with his desired level of cover. If arranging insurance cover for the Participant, ANNALIVIA SCHOOL OF LANGUAGES is acting as the agent of the relevant insurer and shall be responsible to the Participant for any default by the insurer under that policy. All claims made against the insurance policy shall be made directly to the insurer. The Participant shall be responsible for making any special or increased insurance arrangements which he deems necessary. |
| | If the Participant wishes to make a complaint in relation to a course they shall be obliged to notify ANNALIVIA SCHOOL OF LANGUAGES in writing of any complaint not later than 28 days after termination of the course. |
| | |
|
